Webjunction: Serving the 21st Century Patron

December 1 – 2, 2010

Register Now for this free online event!

 

Registration is required to join this event. If multiple individuals from your organization are attending and viewing sessions together, please register just once under a single name.

The archived recordings of the conference sessions can also be viewed by a group of colleagues who wish to discuss a common topic or project. See Best Practices for Cohorts attending Online Conferences.

Program

    (dodajte 6 sati na "eastern" vreme da biste dobili lokalno vreme za Srbiju)

Wednesday, December 1
Pacific	Eastern
8:30-9:00	11:30-12:00	WebJunction Welcome and WebEx Orientation
9:00-10:00	12:00-1:00	Museums, Libraries, and 21st-Century Skills	Mary Chute
10:00-10:15	1:00-1:15	Break
10:15-11:15	1:15-2:15	Staying Committed to Great Customer Service When Your Library is in Chaos	Pat Wagner
11:15-11:30	2:15-2:30	Break
11:30-12:30	2:30-3:30	21 Ideas for 21st-Century Libraries	Kim Bolan-Cullin and Rob Cullin
12:30-12:45	3:30-3:45	Break
12:45-1:45	3:45-4:45	2-1-1 and Library Partnerships	Martha Love and Audrey May
Thursday, December 2
Pacific	Eastern
8:45-9:00	11:45-12:00	WebJunction Welcome and WebEx Orientation
9:00-10:00	12:00-1:00	Changing Reference Services to Meet Patron Expectations	Nancy Frederick and Ruth O'Donnell
10:00-10:15	1:00-1:15	Break
10:15-11:15	1:15-2:15	TechSoup for Libraries: Sustaining Technology to Serve your Patrons	Stephanie Gerding
11:15-11:30	2:15-2:30	Break
11:30-12:30	2:30-3:30	Morale Issues in your Library	Lori Reed and Maurice Coleman
12:30-12:45	3:30-3:45	Break
12:45-1:45	3:45-4:45	Battledecks	Stay tuned for more details!
1:45-2:00	4:45-5:00	Wrap Up